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KudiAI Track: frequently asked questions
Getting started
What is KudiAI Track?
KudiAI Track is a business, savings and payments app for Nigerian small businesses. It records sales and expenses, shows real profit, manages stock and debts, sends invoices, gives each business its own wallet account number for payments and bills, and runs Ajo and Esusu savings.
Is KudiAI Track free?
You can start on a free plan and upgrade when your business needs more.
What phone do I need?
Any smartphone with a web browser. Open kudiai.app; on iPhone you can add it to your Home Screen.
Which languages does it support?
English, Nigerian Pidgin, Hausa, Igbo and Yoruba.
Does it work without internet?
Yes. Sales recorded offline are queued and sync automatically when your connection returns.
Sales, stock & credit
How do I record a sale?
Tap Record Sale and fill in a few fields, or use Mic Sale and say it in your own words.
How is profit worked out?
The cost price is saved with every sale, so profit is the selling price minus what that item actually cost you, not a guess.
Can I get alerts when stock runs low?
Yes. Set a low-stock level for each product and KudiAI Track warns you before it runs out.
Can I track customers who owe me?
Yes. The credit tracker records every debt with due dates and part payments, and you can send a reminder on WhatsApp in one tap.
Can I send invoices?
Yes. Create invoices with VAT (7.5%) and part payments, and share them as PDF on WhatsApp or by email.
Wallet & bills
How do customers pay into my wallet?
Your KudiAI wallet has its own account number. Customers pay by bank transfer, and the money lands in your wallet with a receipt.
Can I send money to other banks?
Yes. Send to any Nigerian bank from your wallet, confirmed with your transaction PIN.
Are there wallet limits?
Yes. Limits depend on your verification tier. Verifying your identity with BVN and NIN raises them.
Which bills can I pay?
Airtime and data on all networks, electricity (prepaid and postpaid), cable TV such as DStv and GOtv, WAEC and JAMB ePINs, and Smile and Spectranet.
Can I print recharge cards?
Yes. Print airtime and data PINs in batches and run a recharge business.
Ajo & Esusu savings
How does a savings card work?
Each saver has a card for their plan, daily, weekly or monthly. Every contribution ticks off a period, so both of you can see exactly what has been paid.
Are collector fees handled automatically?
Yes. The collector's commission (first day or a percentage) and any registration fee are worked out automatically.
What is an Esusu rotation?
A group where everyone contributes each round and one member collects the pot. KudiAI Track shows who collects when, the size of the pot and who has paid.
Can my savers see their own savings?
Yes. Each saver can have their own login to see their card, contributions and statements, and use their own KudiAI wallet.
Do savers get statements?
Yes. A savings and wallet statement as PDF on the 1st of every month.
Staff, reports & AI
Can my staff use KudiAI Track?
Yes. Give each staff member their own login and choose what they can see and do. Every sale is recorded under their name.
Can I manage more than one branch?
Yes. Add branches and branch managers, who can assign shifts and close each day with a cash count.
Can I download reports?
Yes. Sales, stock, credit and Ajo reports as PDF, plus a monthly business report and wallet statement on the 1st.
What is the AI daily brief?
A short summary of yesterday's business every morning, which can be read aloud. You can also ask the KudiAI Assistant questions about your sales, credit, stock and Ajo.
Security & privacy
How is my money protected?
Every transfer needs your transaction PIN, the app has its own lock PIN, and wallet limits are tied to identity checks.
How do I check that a KudiAI receipt is real?
Scan the QR code on the receipt, or enter its reference at kudiai.app/verify. No login is needed.
Can I delete my account?
Yes. You can delete your account yourself in the app. See kudiai.app/delete-account for what is erased and what must be settled first.
How do I contact support?
Email support@kudiai.app.